Shipping Policy
Shipping Info
- Free shipping on all orders $200 and over
- Kellies Treats only ships domestically within the United States
- Processing Time: 1-3 business days (excluding Sundays) *Please note that processing times are separate from shipping times. Processing times start from the time that your order is received and worked
Shipping | Processing Time | Delivery Times |
Standard | 1-3 Business Days | 2-3 Business Days |
Shipping Policy
To ensure that your purchase is delivered to you within the specified time frame, please ensure that your address is entered correctly. *Kellies Treats LLC. is not responsible for undeliverable orders due to the address being entered incorrectly at the time of purchase.) Kellies Treats LLC. is not responsible for lost, stolen, or damaged orders at the time of delivery.
Processing Times
All orders purchased thru Kellies Treats LLC. may take up to 3 business days to package and process. (*Excludes Sundays)
*Processing times are separate from shipping times
Shipping
Once your order ships, you will be sent tracking information via email. (Kellies Treats LLC. Ships using USPS or UPS, depending on your shipping preference. *We reserve the right to change carriers at any time without notice.
Fees
Shipping fees will be calculated upon checkout and vary depending on your shipping preference. Shipping fees will not be included if you cancel an order or request a refund.
Out-of-Stock Items
If your purchase an item that is out of stock, we will issue you a full refund for the item(s).
If your order has out-of-stock items, we will ship the remaining items currently in stock and notify you via email once a refund has been issued.
Kellies Treats LLC reserves the right to modify any portion of this policy at any time without notice